Shipping Policy

Welcome to MiracleMoo! We're excited to have you as our valued customer. Please take a moment to review our shipping policy to understand how your orders will be processed and delivered.

Order Processing: At MiracleMoo, we strive to fulfill all orders within one business day after they are placed. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Options:

1. Standard Shipping (Domestic):

   • Delivery Time: 3-4 business days from the date of shipment.
   • Cost: Free of charge within the United States.

2. Expedited Shipping (Domestic):

   • Delivery Time: 1-2 business days from the date of shipment.
   • Cost: $7 per order within the United States.

3. International Shipping:

   • Delivery Time: Delivery times vary by destination. Please refer to the checkout page for estimated delivery times.
   • Cost: Calculated at checkout based on the destination and the weight of the package.

Order Tracking: Once your order has been processed and shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment until it reaches your destination.

Delivery Issues: In the rare event that your order is delayed, lost, or damaged in transit, please contact our customer support team at hello@miraclemoo.com. We will work diligently to resolve the issue and ensure that you receive your order as soon as possible.

Changing Shipping Address: If you need to change the shipping address for your order, please contact us immediately. Once the order has been shipped, we are unable to modify the delivery address.

Holiday Shipping: During peak holiday seasons, please allow for additional processing and delivery time due to increased order volumes and potential carrier delays.

Questions or Concerns: If you have any questions or concerns about our shipping policy, feel free to reach out to our customer support team at hello@miraclemoo.com

Thank you for choosing MiracleMoo! We appreciate your business and hope you enjoy our products.

Sincerely,

The MiracleMoo Team